Privacy Policy

Privacy Policy

This Privacy Policy describes how ISSA NATURALE ("we", "us", or "our") collects, uses, discloses, and protects personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information from you when you interact with our website or services, including but not limited to:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

We collect personal information only by lawful and fair means and only where reasonably necessary for our functions or activities.

2. Use of Personal Information

We may use the personal information we collect for the following purposes:

  • Providing and personalizing our services
  • Processing transactions
  • Communicating with you, including responding to inquiries and providing customer support
  • Sending you promotional emails and newsletters
  • Analyzing and improving our website and services
  • Complying with legal obligations

3. Disclosure of Personal Information

We may disclose personal information to third parties in certain circumstances, including:

  • Service providers who assist us in operating our website and providing our services
  • Payment processors for processing transactions
  • Legal and regulatory authorities where required by law or to protect our legal interests

We require third parties to whom we disclose personal information to comply with this Privacy Policy and applicable privacy laws.

4. Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include implementing appropriate technical and organizational security measures.

5. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete, or outdated. We will respond to such requests in accordance with the APPs.

6. Cross-Border Disclosure of Personal Information

We may transfer personal information to recipients located outside Australia, including to countries that may not have equivalent data protection laws. By providing your personal information to us, you consent to such transfers.

7. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on our website.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at info@issanaturale.com.